Privacy Policy

Overview

This website is operated by Lumen Safety. Throughout the site, the terms “we”, “us” and “our” refer to Lumen Safety. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”).

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register on our website
Place an order
Subscribe to our newsletter
Contact us for support
Participate in surveys or promotions

The personal information we collect may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

How We Use Your Information

We may use the information we collect from you for various purposes, including:

Processing your transactions and managing your orders
Sending you updates, newsletters, and promotional materials
Responding to your inquiries and providing customer support
Improving our website and services
Conducting research and analysis
Complying with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and review the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Request the deletion of your personal information
Object to the processing of your personal information
Withdraw your consent at any time

To exercise any of these rights, please contact us at privacy@lumensafety.co.nz.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lumen Safety Limited
Email: support@lumensafety.co.nz